Thursday October 15, 2020 | 11:00 AM EST
Virtual Event, Real-time Online Conversations
11:00 AM–11:20 AM |
A CIO's Perspective on Digital Transformation Welcome and Opening Keynote Join Red Hat CIO, Mike Kelly, as he discusses the elements of digital transformation that technology alone can't resolve and why people and processes are critical to success. ![]() Mike Kelly CIO, Red Hat | ||
11:20 AM–11:45 AM |
Digital Transformation: Vision setting for 2021 Every organization knows it must become a digital leader to survive and thrive. Businesses are throwing trillions of dollars at new technologies in order to continuously innovate, move quickly, adapt, and stay ahead of the never-ending onslaught of digital data, experiences, and channels. Accordingly, we’ve seen the massive rise of cloud computing, open source technologies, data analytics, artificial intelligence, and many other innovations. The events over the previous months have forced many organizations to reevaluate their mission and vision when it comes to transformation. Join Red Hat Vice President and Chief Digital Officer, Margaret Dawson, and Red Hat Open Innovation Labs Practice Manager, Kris Pennella, to participate in an interactive discussion exploring examples of what is on digital leaders minds, and key considerations for setting a 2021 digital transformation vision. ![]() Margaret Dawson VP & Chief Digital Officer, Red Hat ![]() Kris Pennella Director, Red Hat Open Innovation Labs, North America, Red Hat | ||
11:45 AM–12:05 PM |
Is your IT culture unhealthy? Think Tank How do you know when your IT organization's culture is starting to crack? During this session, Melissa Swift, Senior Client Partner, Digital Transformation Advisory, Korn Ferry will be interviewed by Ginny Hamilton, Community Manager for Enterprisersproject.com discussing the signs of an unhealthy IT culture and what to do as a result. ![]() Melissa Swift Senior Client Partner, Digital Transformation Advisory, Korn Ferry ![]() Ginny Hamilton Community Manager, EnterprisersProject.com, Red Hat |
Optimize your customer experience solutions for improved satisfaction and retention Think Tank Customer retention is critical to surviving the downturn and emerging stronger. However, many existing customer experience (CX) solutions are not flexible enough to cope with the ever-increasing speed of market changes and customer expectations. During this session, Gerry Brown, Research Director at IDC, and Meg Foley, Senior Principal Marketing Leader at Red Hat will reveal how:
![]() Gerry Brown Research Director, European Software Group, IDC ![]() Meg Foley Senior Principal Marketing Leader, Application Services Solutions, Red Hat | |
12:05 PM–12:25 PM |
The data-informed decision making equation Think Tank 2020 has reminded the world how much we rely on data and how hard it can be to trust it. How we combine data quality, analytics, visualization, and data literacy to make better data-informed decisions will be one of the biggest factors in determining which businesses thrive and which don't over the next decade. During this session, Heidi Lanford, Vice President of Enterprise Data & Analytics at Red Hat, will discuss how long-term investment in data literacy can impact the way everyone across your organization understands and asks good questions of data, getting you farther, faster, with one of the world's most underutilized resources. ![]() Heidi Lanford Vice President of Enterprise Data & Analytics, Red Hat | ||
12:25 PM–12:45 PM |
How to avoid transformation failure: Critical keys to success Think Tank Oftentimes, new software or IT projects fail because technology alone doesn't solve digital transformation. It doesn't address the fundamental issues that block or drive transformational success, and the most critical dependency - the people. During this session, Nick Hopman, Vice President of Global Professional Services at Red Hat, will outline why organizations struggle to align on transformation outcomes, look at common pitfalls, and provide strategies to accelerate progress while increasing the impact of the effort. ![]() Nick Hopman Vice President, Global Professional Services Practices, Strategy, and Offerings, Red Hat | ||
12:45 PM–1:05 PM |
How to drive cultural change in a remote workforce Think Tank People, teams, and organizations all over the world are adjusting to the new reality of remote working. Red Hat meets this challenge with proven, open ways of working, paired with technical expertise, delivered in a virtual environment. During this session, Lindsey Yeadon, Open Innovation Labs Agile Transformation and Engagement Lead will discuss how to use the principles defined in the Open Practice Library to accelerate business outcomes, create a high-performing team, and light that spark of innovation within an organization. ![]() Lindsey Yeadon Open Innovation Labs Agile Transformation and Engagement Lead, Red Hat | ||
1:05 PM–1:25 PM |
An open hybrid cloud strategy for CIOs Think Tank Red Hat Executive Vice President of Products and Technologies Matt Hicks looks at Red Hat's open hybrid cloud vision focusing on new networking capabilities and cloud-native network functions for 5G readiness, as well as ways Red Hat is helping its customers through the crisis we're all facing. ![]() Matt Hicks Executive Vice President of Products and Technologies, | ||
1:25 PM–1:30 PM |
Closing Remarks ![]() Mike Kelly CIO, Red Hat |
CIO,
Red Hat
VP & Chief Digital Officer,
Red Hat
Director, Red Hat Open Innovation Labs, North America,
Red Hat
Senior Client Partner, Digital Transformation Advisory,
Korn Ferry
Community Manager, EnterprisersProject.com,
Red Hat
Research Director,
IDC
Senior Principal Marketing Leader,
Red Hat
Vice President of Enterprise Data & Analytics,
Red Hat
Vice President of Global Professional Services,
Red Hat
Open Innovation Labs Agile Transformation and Engagement Lead,
Red Hat
Executive Vice President of Products and Technologies,
Red Hat